Question 1

What is the main difference between Level 2 and Level 3?

Accepted Answer

A Level 2 survey is a surface-level visual inspection for conventional properties in reasonable condition. A Level 3 survey is much more in-depth, looking at the structural fabric of the building, identifying root causes of defects, and providing advice on repairs. Level 3 is essential for older or altered properties.

Question 2

Do I need a survey for a new build?

Accepted Answer

For a brand-new home, you need a Snagging Survey rather than a Level 2 or Level 3. A snagging survey focuses specifically on construction defects and poor workmanship before your developer warranty expires.

Question 3

Will the surveyor lift carpets or floorboards?

Accepted Answer

In a Level 2 survey, no. In a Level 3 survey, the surveyor will lift loose or unfitted carpets and accessible floorboards where it is safe to do so without causing damage, to inspect the sub-floor structure.

Question 4

How long does it take to get the report?

Accepted Answer

We typically deliver both Level 2 and Level 3 reports within 3 to 5 working days of the inspection.

Question 5

Can I upgrade from Level 2 to Level 3?

Accepted Answer

If our surveyor arrives at the property and feels a Level 3 is necessary due to unexpected complexity or condition, we will contact you to discuss upgrading. However, it's always best to book the correct level from the start.

Feature	Level 2 Home Survey	Level 3 Building Survey
Best for	Conventional properties built after 1900 in reasonable condition	Older, larger, altered, or run-down properties
Inspection depth	Surface-level visual inspection	In-depth structural analysis
Defect diagnosis	Identifies defects	Identifies root causes and consequences
Repair advice	Basic maintenance advice	Detailed repair recommendations
Report turnaround	3–5 working days	5–7 working days
Price	From £380	From £600

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Level 2 vs Level 3 Comparison

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