Question 1

How long does a Level 2 Survey take?

Accepted Answer

A typical Level 2 Survey takes around 2–3 hours on-site, depending on the size and condition of the property. The final report is usually delivered within 3–5 working days.

Question 2

Does a Level 2 Survey include a valuation?

Accepted Answer

A standard RICS Level 2 Survey does not include a valuation by default, but it can often be added as an optional extra if you need to confirm the property's market value.

Question 3

Will the surveyor lift carpets or move furniture?

Accepted Answer

No. A Level 2 Survey is a non-intrusive visual inspection. The surveyor will not lift fitted carpets, move heavy furniture, or test services (like gas or electrics), though they will observe them where visible.

Question 4

How much does a Level 2 survey cost in Hampshire?

Accepted Answer

A RICS Level 2 Home Survey starts from £408 for properties up to £250,000 in value. For properties between £250,000 and £400,000 the indicative fee is from £475. Between £400,000 and £600,000 from £550, and over £600,000 from £625. All fees depend on the property value, size, and complexity.

Question 5

Why choose a Level 3 Survey over a Level 2?

Accepted Answer

A Level 3 Survey is much more detailed. It is essential for older properties, run-down buildings, or those that have been heavily altered. It provides in-depth advice on defects, repair options, and maintenance timelines.

Question 6

Does a Level 3 Survey check the roof space?

Accepted Answer

Yes, the surveyor will inspect the roof space as long as it is safe to access. They will look for signs of timber decay, roof spread, and adequate insulation.

Question 7

Will I get cost estimates for repairs?

Accepted Answer

Cost estimates for necessary repairs are not included as standard in the base fee, but they can often be provided as an optional add-on to help you negotiate the purchase price.

Question 8

Which survey is better for a Victorian house?

Accepted Answer

We always recommend a Level 3 Building Survey for Victorian, Edwardian, or Georgian properties. These older buildings use traditional construction methods that require a more forensic inspection to identify hidden issues.

Question 9

What is a snagging survey?

Accepted Answer

A snagging survey is a visual inspection of a newly built property to identify any defects, poor workmanship, or incomplete work. It provides a comprehensive list of issues (snags) for the developer to rectify under their warranty.

Question 10

When should I get a snagging survey?

Accepted Answer

The best time is usually just before you move in (pre-completion), but you can have one done at any time during the first two years of your developer warranty period.

Question 11

Will the developer fix the snags you find?

Accepted Answer

Yes, developers are obligated to fix defects identified within the initial warranty period (usually two years). Our detailed, photographic report provides the evidence you need to ensure they take action.

Question 12

What does a drone roof inspection actually look for?

Accepted Answer

Our drone inspections capture high-resolution 4K imagery of your roof, chimneys, and high-level elevations. We look for cracked or slipped tiles, damaged lead flashing, blocked gutters, and deteriorating chimney stacks that cannot be seen from the ground.

Question 13

Is a drone inspection better than a standard roof survey?

Accepted Answer

A standard survey relies on what the surveyor can see from ground level using binoculars, or from a 3-meter ladder. A drone inspection provides a close-up, comprehensive view of the entire roof structure without the need for expensive scaffolding.

Question 14

How much does a drone roof inspection cost?

Accepted Answer

A drone inspection can be added to any of our Level 2 or Level 3 building surveys for a competitive additional fee, or booked as a standalone service. Please contact us for a tailored quote based on your property.

Question 15

Do I need a party wall agreement for a loft conversion?

Accepted Answer

Yes, if your loft conversion involves cutting into the shared wall (the party wall) to insert steel beams, or raising the height of the party wall, you must serve a Party Wall Notice to your adjoining neighbor.

Question 16

How much does a party wall surveyor cost?

Accepted Answer

Costs vary depending on the complexity of the proposed works and whether your neighbor consents or dissents to the Notice. As the Building Owner carrying out the work, you are typically responsible for all surveyor fees.

Question 17

What happens if my neighbor ignores the Party Wall Notice?

Accepted Answer

If your neighbor does not respond within 14 days, a dispute is automatically deemed to have arisen. You must then appoint a surveyor to act on their behalf to draw up a Party Wall Award.

Question 18

Why does a tenant need a commercial building survey?

Accepted Answer

Commercial leases often include Full Repairing and Insuring (FRI) terms, making the tenant responsible for all repairs. A survey identifies existing defects so you can negotiate repairs by the landlord before signing, or limit your liability via a Schedule of Condition.

Question 19

What is included in a PPM report?

Accepted Answer

A Planned Preventative Maintenance (PPM) report details the current condition of the building fabric and services, identifying items requiring immediate attention, short-term action, and long-term planned maintenance, complete with estimated costs and timelines.

Question 20

What is a reinstatement cost assessment?

Accepted Answer

A Reinstatement Cost Assessment (RCA) calculates the total cost to rebuild a property from scratch if it were completely destroyed. This figure is essential for ensuring your building insurance policy provides adequate cover.

Question 21

Which areas do you cover?

Accepted Answer

We cover Hampshire, Surrey, and Berkshire — including Fleet, Farnham, Basingstoke, Farnborough, Winchester, Alton, Camberley, Bracknell, Wokingham, Newbury, and all surrounding areas.

Question 22

Can I discuss my survey report with you after delivery?

Accepted Answer

Yes — and we encourage it. Altura Surveyors includes a post-report telephone consultation as standard. If anything in your report is unclear, call us on 01252 929 125 and we will walk you through the findings and explain what they mean in practical terms.

Question 23

Do surveyors turn taps on or check toilets?

Accepted Answer

Yes, a surveyor will turn on taps, flush toilets, and run showers to check for basic functionality and visible leaks. However, this is a visual inspection of normal operation; they do not carry out specialist pressure testing of the plumbing system.

Question 24

What to do before a surveyor comes?

Accepted Answer

Clear access is the most important thing. Ensure the surveyor can easily access the loft hatch, the boiler, the electrical consumer unit (fuse box), and all rooms. Move heavy furniture away from external walls if possible, and unlock any outbuildings or garages.

Question 25

Do I need a survey on a 20-year-old house?

Accepted Answer

Yes, you still need a survey. A 20-year-old house is no longer covered by its original 10-year NHBC or developer warranty. At this age, major components like the boiler, flat roofs, and fencing are often reaching the end of their serviceable lifespan and may need replacing soon.

Frequently Asked Questions

RICS Level 2 Home Surveys

RICS Level 3 Building Surveys

New Build Snagging Surveys

Drone Roof Inspections

Party Wall Surveying

Commercial & Specialist Services

Areas & Booking

Inspection Process & Preparation

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